Streaki Privacy Policy

Effective date: September 1, 2026 (replaces the version of August 28, 2026 — see Section 15 for what changed)

Streaki is operated by Risen Digital LLC, a Wyoming limited liability company (\"we,\" \"us\"). This policy explains what information Streaki collects, how we use it, who can see it, and the rights you have. We wrote it in plain language on purpose; the \"Key terms\" section at the end defines the words that carry legal weight.

The short version: we collect what the app needs to work — your account, your points, your follows, your chats, and the visits a business records at its counter. Businesses see only their own relationship with you, and only your first name. We don't run ads, we don't sell personal information to anyone — and we never will. Any insights we publish beyond a single business are aggregated and de-identified, and we commit to never re-identifying them. You can delete your account in the app at any time.

This policy covers both sides of Streaki: the customer app, and the counter app used by business owners and their staff. Section 5 is written for the people who work at a business on Streaki.

1. Information we collect

We collect five kinds of information. Later sections refer back to these categories.

a. Information you provide. Your email address and display name when you create an account. If you sign in with Google or Apple, we receive your name and email from them (Apple lets you hide your email; that works fine with Streaki). The messages you send. Quote and booking requests you send a business — the description you type, the times you say you prefer, and any photos you attach to them. Ratings and private feedback you choose to leave for a business.

b. Your activity. The neighborhood (zone) you select, the businesses you follow, your points balances and reward history, coupons and flash offers you claim, earn codes you enter, posts you open, your visit streak at a business and your neighborhood Pass streak, whether a referral tag was used when you claimed an offer, and your notification choices. We collect this to run your loyalty balances, show your inbox, and honor your rewards.

c. Information businesses record about you. When you scan your Streaki QR code at a participating business, that business's counter app creates a record of the visit through Streaki. That record contains:

the business, the date and time, and the points awarded or redeemed;
the amount of the purchase the staff member entered, which is how points are calculated;
which staff member and which counter device handled it;
for a charge that you confirm in the app later, the amount and whether it was confirmed or expired;
the counter device's approximate location at the moment of the scan — we use this solely to detect fraudulent scanning (for example, awards issued far from the business), never to track you. It is a signal that flags a pattern for a human to look at; it never blocks your points, and we do not build a location history for you.

A business can also write private notes about you — up to 500 characters per note, written by a staff member, visible only to that business's owner, managers and staff, and never shown to other businesses. Notes cannot be edited after they are written, and every note about you is deleted when you delete your account. How a business handles its own records of your visits outside Streaki is up to that business — read its policies or ask it directly.

d. Device and technical information. A push-notification token (if you allow notifications), your device platform (iOS/Android), and basic app events. Events are stored against a separate internal identifier rather than your account id, and the properties we keep are limited to a fixed allowlist: business, post, category, screen, a duration, and a source. Free text is truncated and anything outside that list is dropped before it is stored. We do not build behavioral advertising profiles.

e. Counter-side information (business owners and staff). See Section 5.

What we do NOT collect: the customer app asks for no location permission at all — Explore and search work from the neighborhood you chose, not from your device's GPS. No contact lists, no browsing history outside the app, no advertising identifiers, and no artificial-intelligence profiling of you — there is no AI or machine-learning model anywhere in Streaki.

2. How we use information

We use the categories above to:

Operate the service: accounts, channels, points, rewards, streaks, chat, quote and booking requests, and notifications (categories a–e).
Send you notifications you asked for or that concern your own account (Section 6).
Prevent fraud and abuse: scan-location signals, scan and daily caps, and the nightly pattern review that protects both customers and businesses (b, c, d).
Maintain and improve reliability: debugging and aggregate usage statistics (d).
Comply with legal obligations.

We do not use your information for third-party advertising. We do not sell personal information — and we never will.

3. What businesses on Streaki can see

A business you interact with sees, for its own relationship with you only: your first name, your points balance and streak with them, your visits, purchase amounts and redemptions with them, your chats with them, quote or booking requests you sent them including any photos, ratings and private feedback you sent them, and any notes its staff wrote about you.

Businesses never see your email address, your phone number, your activity at other businesses, your balances elsewhere, or any location history.

Some owner screens gather that same information into lists — for example the customers holding the most points, or the customers who referred the most people and how much those people have spent at that business. These lists carry first names only, and only for that business's own customers. Fraud alerts shown to an owner name the staff member and show the customer's first name; they never expose your account identifier.

When you send a business a message, that business can read it — its staff handle its chats, and a staff member can claim a conversation so a colleague knows it is being answered. A business can also switch on automated messages (\"welcome\" after a first visit, or a \"we miss you\" after a long gap). The owner writes the words, the message arrives in the thread you already have, and Streaki limits it to one automated message per business per customer every 30 days. A business may also set an automatic reply that answers outside its opening hours.

Private feedback you leave after a verified visit goes only to that business's owner and managers. It is never public and never appears in any insight or report product. An owner can reply to your feedback, and that reply reaches you — that is the only path back out of it.

4. Insights — the business's own numbers, and everyone else's

Two different things share the word \"insights\", and they have different rules.

A business's own numbers. An owner can see results for their own shop: how many people came, how many came back, points given and spent, what redemption costs, offers claimed, how often the shop appeared in Explore, and what each staff member did on a given day. This is the business's own data about its own customers, and it is limited to what Section 3 already describes — first names, and only that business's relationship.

Everyone else's. Streaki may provide participating businesses and partners with aggregated, de-identified insights about neighborhood commerce — for example, \"coffee visits in ZIP 33024 rose 12% this quarter.\" These insights are statistical summaries. They never include names, individual purchase histories, or private feedback content; we do not report on groups small enough to single anyone out; and we commit to never attempting to re-identify individuals from aggregated or de-identified data, and we require the same of anyone we share it with.

5. If you work at a business on Streaki

If you are an owner, a manager or counter staff, we also process information about you as a worker:

your name on the business's roster, your role, and whether your account is active;
a PIN, stored only as a salted, peppered digest — we never store the PIN itself and cannot recover it;
your shift sign-ins, the counter device you used, and lockouts after failed PIN attempts;
the work you did: every award, redemption, reversal, note, post and cancellation is attributed to you and is visible to the business's owner and managers, including a day-by-day recap of each person's activity, and fraud alerts that name you when a pattern involves your entries.

We process this for the business, on its instructions, so that the business can run its counter, its books and its own fraud review. The business decides who is on its roster and is responsible for telling its people what it sees — see Section 5 of the Terms of Service. Business records are the business's own; ask the business first, and contact us if it cannot help.

6. Notifications

Two kinds of push notification exist, and they follow different rules.

Content pushes — a business's posts. These are capped at two per follower per week, the cap cannot be bought or raised by any plan, and the owner chooses which posts spend one.
Transactional pushes — messages about your own account: a chat message, a charge waiting for your confirmation (reminded at most once before it expires, plus at most one manual re-ask by the business), a points-expiry warning, a reward or referral bonus. These are not capped by the content rule, because they are about your own money and your own conversations.

You can turn notifications off at any time in your device settings. If you do, nothing else about your account changes.

7. When we share information

Service providers. Streaki runs on infrastructure providers who process data on our behalf under confidentiality and security obligations: Supabase (database, authentication and file storage) and Google Firebase (push-notification delivery). Our marketing website is hosted by Wix, and the app-link files that make a scanned QR open the app are served as static files by Cloudflare — neither carries personal information about your account. If you sign in with Google or Apple, those providers process your sign-in under their own policies.

Legal reasons. We will share personal information outside Risen Digital only if we have a good-faith belief that disclosure is reasonably necessary to: (a) respond to valid legal process or an enforceable governmental request; (b) enforce our Terms of Service; (c) detect, prevent, or address fraud, security, or technical issues; or (d) protect against imminent harm to the rights, property, or safety of our users, Risen Digital, or the public as required or permitted by law.

If our business changes hands. If Risen Digital LLC is involved in a merger, acquisition, or sale of assets, we will continue to ensure the confidentiality of your personal information, your information will remain subject to the protections of the then-current privacy policy, and we will notify you before your personal information is transferred or becomes subject to a different privacy policy.

No one else. We do not sell or share your personal information with advertisers or data brokers.

8. Images you upload

Photos you attach to a quote or booking request, and images a business publishes in a post, are stored as files with long, randomly generated addresses. Anyone who has the exact address can open the file, so treat an attached photo as something you have handed to that business rather than as a private document. Attachments are limited to 2 MB and to JPEG, PNG and WebP, and they are deleted when you delete your account. Do not attach identity documents, payment cards, or anything you would not want copied.

9. How long we keep information

Rather than a fixed schedule for every data type, we retain information in four ways:

Deleted when you act: your account and the personal data listed below — deleted when you use Settings → Delete account.
Deleted on a rolling basis: operational and diagnostic data (such as push-delivery records, expired sign-in sessions and app events), kept only as long as needed to operate and secure the service.
Kept while your account exists: your profile, follows, balances, streaks, chats, requests and reward history — the things the app needs to serve you.
Kept longer only when required: records we must retain to satisfy legal obligations, resolve disputes, prevent fraud, or enforce our terms — kept only as long as those purposes require.

What deleting your account does, exactly. Your sign-in and email address are deleted. Your name and phone number are erased from your profile, which is left as an empty tombstone so a business's books do not break. We delete your follows, your registered devices and push tokens, your security keys, your unused reward claims, and every note any business ever wrote about you.

Everything you wrote is removed: the text of every message you sent is replaced with \"[deleted]\", the description you typed into a quote or booking request is replaced the same way, the photos you attached are deleted, the times you offered are cleared, and the comment you left on any rating is erased.

What is kept is the record a business needs for accurate books and an honest audit trail: points ledger entries, redeemed rewards, the rating you gave as a number, the shell of a request (its type, status, quote and dates — a charge can be attached to it), and the business's own messages and replies. None of it carries your name, email or phone number after deletion — it is linked only to an internal identifier with no identity attached. The points ledger and each business's audit log are append-only by design, which is what makes points and reversals provable; they are never rewritten. Residual copies in our encrypted backups expire on a rolling basis and are purged within 30 days.

10. Your rights and choices

We extend the same core privacy rights to all Streaki users, regardless of which state you live in — not just where a specific law requires it:

Know and access — ask what we hold about you and receive a copy. That includes the notes businesses have written about you.
Correct — fix inaccurate information.
Delete — in the app: Settings → Delete account, no request needed; or email us.
Portability — receive your information in a usable format.
Opt out of targeted advertising — not applicable: we do not do targeted advertising, sell personal information, or profile you for ads in the first place.
Automated decisions — Streaki's fraud rules only raise a flag for a person to review. No automated system decides your points, refuses a scan, or closes your account on its own.
Non-discrimination — exercising your rights never costs you features, points, or service quality.

To exercise any right, use the in-app controls or email support@streaki.app. We will verify the request comes from you and respond within the time your state's law requires (and promptly regardless). Where you live may give you additional rights; contact us and we will honor applicable law. California residents: we do not \"sell\" or \"share\" personal information as the CCPA/CPRA defines those terms.

You can sign out anytime, and turn notifications off in your device settings anytime.

11. Security

Data is encrypted in transit. We restrict access to personal information to those who need it to operate the service, under strict confidentiality obligations, and our systems enforce least-privilege access controls at the database itself: a business's staff can reach only that business's data, a customer only their own, and several tables (sign-in sessions, security keys, the raw event store) are readable by no client at all. Staff PINs are stored only as salted, peppered digests. Counter devices are named and listed, a new one raises an alert to the owner, and an owner can cut a lost device off remotely. No system is perfectly secure — if a breach affecting your personal data occurs, we will notify you as required by law.

12. Where your data lives

Streaki stores and processes data in the United States. If that ever changes, we will update this policy first.

13. Children

Streaki is not directed at children under 13 — or the equivalent minimum age specified by law in your jurisdiction — and we do not knowingly collect their data. If you believe a child has created an account, contact us and we will delete it.

14. Changes to this policy

We will notify you in the app before material changes take effect, and you will have the opportunity to review the revised policy before choosing to continue using Streaki. We will not reduce your rights under this policy without your explicit consent.

15. What changed on September 1, 2026

Streaki gained a large number of features since the previous version, and this policy was rewritten to describe them rather than to change any commitment. New or newly explicit: purchase amounts recorded at the counter and charges you confirm in the app (1c); private notes a business can write about you, and their deletion with your account (1c, 9); quote and booking requests, including attached photos and how they are stored (1a, 8); streaks and the neighborhood Pass (1b); referrals and the advocate lists an owner sees (1b, 3); automated and out-of-hours business messages, and their 30-day limit (3); replies to your private feedback (3); the split between a business's own numbers and aggregated insights (4); a new section for owners and staff about the data the business sees about their work (5); the two notification classes and their caps (6); Wix and Cloudflare named as providers (7); and an exact description of what deleting your account erases — including the request text, request photos and rating comments a previous version of the app kept — and what it keeps (9). We also state plainly that the customer app requests no location permission and that Streaki contains no AI profiling (1).

16. Key terms

Personal information — information that identifies you or is reasonably linkable to you, such as your name, email, or account activity tied to your account.
Aggregated data — statistical summaries combined across many people (for example, visit counts for a neighborhood) that do not identify any individual. We never report on groups small enough to single anyone out.
De-identified data — information from which identifying details have been removed so it can no longer reasonably be linked to you. We commit to never attempting to re-identify it and require the same of anyone we share it with.
Transactional notification — a notification about your own account activity, as opposed to a business's published content.

17. Contact

Risen Digital LLC Email: support@streaki.app · Legal: legal@streaki.app Website: https://streaki.app

Streaki Terms of Service

Effective date: September 1, 2026 (replaces the version of August 28, 2026 — see Section 19 for what changed)

These terms are an agreement between you and Risen Digital LLC, a Wyoming limited liability company (\"Risen Digital,\" \"we,\" \"us\"), the operator of Streaki. By creating an account or using Streaki, you agree to them. We write in plain language wherever the law allows; a few sections appear in capital letters because the law requires that specific legal language be conspicuous.

Please note: Section 16 contains an arbitration agreement and class action waiver that affect how disputes between you and Risen Digital are resolved. You can opt out within 30 days — Section 16 explains how.

1. What Streaki is

Streaki connects people with local businesses. For customers: business channels and posts, a points-based loyalty program earned by QR scan at the counter, rewards, coupons and time-limited flash drops, visit streaks and a neighborhood Pass badge, direct chat with a business, quote and booking requests inside that chat, and an Explore directory with search for the neighborhood you chose. For businesses: a counter app for staff, posting and scheduling tools, customer records, results screens, and optional automated messages.

Businesses on Streaki are independent companies — not us (see Section 9).

2. Your account

You must be at least 13 years old, or the equivalent minimum age specified by law in your jurisdiction, whichever is higher.
Keep your sign-in credentials to yourself; you are responsible for activity on your account.
One account per person. Provide accurate information.
You can delete your account at any time in Settings → Delete account. Deletion is permanent (the Privacy Policy explains exactly what is erased and what is kept).

3. Points, rewards, and coupons

Points, rewards, and coupons are promotional benefits. They have no cash value, are not redeemable for cash, are not transferable, and you have no property interest in them — a points balance is a record of promotional credit, not money or property you own.
Points are per business. A balance you hold with one business is never spendable at another. The neighborhood Pass is a badge that counts weeks; it is not points and pays nothing.
Each business decides its own rewards, point values, earning rate, daily limits, and redemption rules, and may change or discontinue them at any time.
Points are earned only through genuine, in-person activity at the business — a scan at the counter, a code the business issues, or a charge you confirm in the app. Streaki limits how often the same customer can earn at the same business in a day, and each business has a daily issuing cap.
Charges awaiting confirmation. A business may record a purchase and send it to you to confirm. An unconfirmed charge expires, and the points are not awarded. You may be reminded once before it expires, and the business may re-ask once; an expired charge can be re-issued once.
Campaigns. A business may run a temporary multiplier (up to 5x, for up to 14 days, one at a time). Multiplied points still count against that business's daily cap.
Referral bonuses are funded and switched on by the business, not by us; they are off unless the business turns them on. Referring yourself, or referring the same person twice, does not pay.
Points can expire. A business may set an expiry policy of between 6 and 36 months. The clock runs on inactivity, not on the age of the points: any qualifying activity with that business resets it. Where a business has set a policy, we notify you about 14 days before those points expire. A business that has not set one is not expiring anything.
Corrections can make a balance negative. The points ledger is append-only, so a mistake or a reversed award is corrected by a reversing entry, which can leave a balance below zero until it is earned back or the business forgives it. We show that honestly rather than hiding it.
We may cap, adjust, or reverse points, rewards, or coupons that result from error, system abuse, or fraud.
Coupons and flash offers may carry expiration dates and quantity limits; when they're gone, they're gone.
If a business leaves Streaki or closes, points held with that business may become unusable. We are not obligated to compensate for them.

4. Quotes, bookings, and time slots

Streaki lets you send a business a quote or booking request in your chat thread, and lets a business publish limited time slots you can claim.

A request is a request, not a contract. A business may quote, confirm, decline, reschedule, or mark it done. Streaki is not a scheduling guarantee and does not hold a place for you until the business confirms it.
Any price quoted is the business's, not ours. We do not process payment for it, set it, or stand behind it.
Cancellations, deposits, no-show rules and refunds are between you and the business. Ask before you book.
Photos you attach are limited to 2 MB each, in JPEG, PNG or WebP. Attaching a photo shares it with that business — see Section 10 and the Privacy Policy's section on images.

5. Notifications and messages

Content notifications — a business's posts — are capped at two per follower per week. That cap is not for sale: no plan, tier, or payment can raise it.
Transactional notifications — a chat message, a charge waiting for you, a points-expiry warning, a reward — concern your own account and are not covered by that cap.
A business you follow may switch on automated messages (a welcome after a first visit, or a note after a long absence) and an automatic reply outside its opening hours. The business writes the words and is the sender; Streaki limits automated messages to one per business per customer every 30 days.
You can turn notifications off in your device settings at any time without losing any other part of the service.

6. Fair use — what you agree not to do

No fraudulent earning: no sharing, copying, automating, or replaying QR codes; no passing around earn codes; no earning points for visits that didn't happen; no confirming charges for purchases that were not made.
No referral abuse: no self-referrals, fake accounts, or multiple accounts to collect bonuses.
No harassment, threats, spam, or unlawful content in chat, requests, photos, or feedback.
No reverse engineering, scraping (including of Explore or search results), automated access, or interfering with the service's operation or security.
No impersonating another person or business, no misuse of a staff PIN or a counter device, and no using Streaki to do anything unlawful, misleading, or fraudulent.

We may remove content that violates these rules and act on accounts as described in Section 12.

7. Business accounts

If you operate a business on Streaki, this section applies to you in addition to everything above.

Your content and your offers. You are responsible for the content you post, the offers and prices you publish, and honoring legitimate redemptions, quotes and bookings. You must have the right to post what you publish. Do not publish false, misleading, or unlawful claims.

Your people. You decide who is on your roster and what role they hold. You are responsible for your staff's use of the counter tools and for the entries they make. PINs are personal to a staff member and must not be shared; deactivate someone who leaves. You are responsible for your counter devices, for reviewing new-device alerts, and for cutting off a lost or stolen device.

What you can see about your staff, and telling them. Streaki attributes every award, redemption, reversal, note, post and cancellation to the person who made it, and shows owners and managers a day-by-day recap of each person's activity, plus fraud alerts that name staff. You are responsible for informing your staff that this exists and for using it lawfully — including any notice, consent, or monitoring requirements that apply to employers where you operate.

Customer records and notes. Records about your customers, including notes your staff write, are yours to hold and your responsibility to use lawfully. You agree to: keep them confidential; use them only to serve that customer and run your business on Streaki; not record sensitive information (health, precise financial details, immigration status, government identifiers, or anything similar); not use Streaki data for outside marketing, resale, or transfer to a third party; and delete or correct them on a reasonable customer request. Customer ratings and private feedback sent to you must be kept confidential and must not be published. As between you and us, you are an independent controller of your own business records and are responsible for complying with the privacy laws that apply to you; we process those records on your instructions in order to run the service.

Automated messages. If you switch on an automated play or an out-of-hours reply, the words are yours and you are the sender. You are responsible for complying with the laws that govern commercial messaging where you operate.

Fraud alerts are signals, not verdicts. Distance, timing, and velocity flags exist to prompt a human look. They never block a customer's points, and acting on one — including reversing points — is your decision and your responsibility.

Your loyalty policy. If you set a points expiry, change your earning rate, run a campaign, or discontinue a reward, that is your commercial decision. You are responsible for making sure it is fair, disclosed, and lawful where you operate. Streaki enforces the limits described in Section 3 and warns customers before points expire, but we do not underwrite your program.

We may remove content, suspend features, or remove businesses that violate these terms or the law.

8. Plans, fees, and what is free

The customer side is free, and has no charge path. We do not charge customers for Streaki, and no plan, badge, or reward is for sale to a customer.
Businesses are currently on a free launch plan with no usage limits, and no payment method is collected. There is no billing in the product today.
If we introduce paid plans, we will give notice in the app before any charge applies, say what is included, and give you the choice to accept or stop. Any pricing commitment we make to early businesses will be made in writing, not implied by this section.
Whatever a plan ever includes, it will never include buying reach: the two-content-notifications-per-follower-per-week cap, and the chronological, unpaid ordering of the inbox, are not purchasable.

9. Streaki is a platform, not a party to your purchases

Your purchases, visits, bookings, quotes, and disputes are between you and the business. We do not control or direct what businesses or other users do or say, and we are not responsible for their actions or conduct, whether online or offline, or for any content they share. We don't guarantee any business's products, services, offers, prices, hours, availability, or conduct, and a listing in Explore is not an endorsement. We are also not responsible for services and features offered by other people or companies, even if you access them through Streaki. If a business fails to honor a reward, a quote, or a booking, we can help mediate and may act against the account, but we are not liable for the business's actions.

10. Your content

You keep ownership of what you create on Streaki (messages, requests and their photos, feedback, business posts). So that Streaki can function, you grant Risen Digital a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, and transmit that content for the limited purpose of operating, protecting, and improving Streaki. This license ends when you delete your content or your account, except (a) where content has been shared with others (for example, a message or a request photo you sent a business) and they have not deleted it, and (b) where we must retain it for the legal reasons described in the Privacy Policy. Private feedback goes only to the business it's about.

Images are stored as files at long, randomly generated addresses; anyone holding the exact address can open one. Treat an attached photo as something handed to that business, and do not attach identity documents or payment details.

11. Our property

Streaki's software, name, logo, and design belong to Risen Digital LLC. These terms don't give you any rights to them beyond using the app.

12. Suspension and termination

You can stop using Streaki or delete your account at any time. If you violate these terms, or we reasonably suspect you have — including fraudulent earning or conduct that threatens the security or integrity of the service — we may suspend or terminate your account, remove content, switch off automated sending, or reverse points and rewards, without notice where acting immediately is needed to prevent harm. Otherwise, where reasonably possible, we will notify you and give you a chance to address the problem. We may also modify or discontinue the service; for a planned permanent shutdown we will give reasonable advance notice. Sections 3 and 9–21 survive termination.

13. Disclaimers

STREAKI IS PROVIDED \"AS IS\" AND \"AS AVAILABLE.\" TO THE EXTENT PERMITTED BY LAW, WE MAKE NO GUARANTEES THAT STREAKI WILL ALWAYS BE SAFE, SECURE, OR ERROR-FREE, OR THAT IT WILL FUNCTION WITHOUT DISRUPTIONS, DELAYS, OR IMPERFECTIONS, AND WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT ANY NOTIFICATION WILL BE DELIVERED, THAT ANY FRAUD SIGNAL WILL DETECT ABUSE, OR THAT ANY AUTOMATED MESSAGE OR SCHEDULED POST WILL SEND AT A PARTICULAR TIME.

14. Limitation of liability

Risen Digital is liable only for its own breaches of these terms. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW: WE WILL NOT BE LIABLE FOR ANY LOST PROFITS, REVENUES, INFORMATION, OR DATA, OR FOR CONSEQUENTIAL, SPECIAL, INDIRECT, EXEMPLARY, PUNITIVE, OR INCIDENTAL DAMAGES ARISING OUT OF OR RELATED TO THESE TERMS OR STREAKI, HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS INCLUDES LOST POINTS OR REWARDS, EXPIRED POINTS OR CHARGES, MISSED OR UNDELIVERED NOTIFICATIONS, DISPUTES WITH BUSINESSES, QUOTES OR BOOKINGS NOT HONORED, AND DELETION OF CONTENT OR ACCOUNTS. OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS IS LIMITED TO THE GREATER OF (1) $100 OR (2) THE AMOUNTS YOU PAID US TO USE STREAKI IN THE 12 MONTHS BEFORE THE DISPUTE.

These terms limit our responsibilities only as allowed by applicable law. They do not limit liability for gross negligence or willful misconduct, and where the law does not allow a limitation above, that limitation does not apply to you.

15. Indemnification (business users only)

If you use Streaki as a business or organization: to the extent allowed by applicable law, you will indemnify Risen Digital LLC and its members, officers, employees, and contractors against third-party legal proceedings (including actions by government authorities) arising out of your unlawful use of Streaki, your violation of these terms, your handling of customer or staff information, the offers and quotes you publish, or the messages you send, including liability and expenses from claims, losses, damages, judgments, fines, and reasonable legal fees. Consumers using Streaki personally have no indemnification obligation.

16. Disputes: arbitration agreement and class action waiver

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES MOST DISPUTES BETWEEN YOU AND RISEN DIGITAL TO BE RESOLVED BY BINDING INDIVIDUAL ARBITRATION, AND IT WAIVES THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION. YOU MAY OPT OUT WITHIN 30 DAYS (SEE BELOW).

a. Talk to us first. Before starting arbitration or any proceeding, you and we each agree to send the other written notice of the dispute (to legal@streaki.app, or to the email on your account) describing the issue and the relief sought, and to try in good faith to resolve it informally for at least 30 days. Most issues get fixed with an email. This informal step is a requirement before arbitration may begin.

b. Binding individual arbitration. You and Risen Digital mutually agree that any dispute, claim, or controversy arising out of or relating to these terms or Streaki that is not resolved informally will be settled by binding arbitration on an individual basis, administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. This agreement is governed by the Federal Arbitration Act (9 U.S.C. § 1 et seq.). The arbitration will be conducted remotely or, if an in-person hearing is required, in your home county.

c. What stays out of arbitration. Either party may: bring an individual claim in small claims court; seek injunctive or other equitable relief in court to stop actual or threatened infringement, misappropriation, or violation of intellectual property rights; and you may bring individual claims of sexual assault or sexual harassment in court if you choose, as federal law provides.

d. Fees. Payment of filing, administration, and arbitrator fees is governed by the AAA's rules. We will pay the portion of your initial filing fee that exceeds what it would cost you to file the same claim in court. If your gross monthly income is below 300% of the federal poverty guidelines, you are entitled to a waiver of arbitration fees and costs as the AAA's rules provide.

e. Class action and jury trial waiver. YOU AND RISEN DIGITAL EACH WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO BRING, PARTICIPATE IN, OR HAVE ANY DISPUTE HEARD AS A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY AWARD RELIEF ONLY TO YOU INDIVIDUALLY AND ONLY TO THE EXTENT NEEDED TO RESOLVE YOUR INDIVIDUAL CLAIM.

f. Your right to opt out. You may reject this arbitration agreement and class action waiver — with no effect on any other part of these terms or on your use of Streaki — by emailing legal@streaki.app with the subject \"Arbitration Opt-Out\" within 30 days of first accepting these terms (or, for changes to this Section, within 30 days of the change taking effect). Include your name, your account email, the date, and an unequivocal statement that you want to opt out of arbitration.

g. Severability of this section. If any part of this Section 16 is found unenforceable, that part will be severed and the rest will remain in force — except that if the class action waiver in (e) is found unenforceable as to a particular claim, then this entire arbitration agreement shall not apply to that claim, which may proceed in court under Section 17. This Section 16 survives the termination of your account or these terms.

17. Governing law and venue

These terms are governed by the laws of the State of Wyoming, USA, without regard to conflict-of-law rules, except that Section 16 is governed by the Federal Arbitration Act. Any dispute that is not subject to arbitration under Section 16 (including if you opt out) will be resolved in the state or federal courts of Wyoming, and you consent to their jurisdiction, except that either party may bring qualifying claims in small claims court where you live.

18. Changes to these terms

We will notify you in the app before material changes take effect, and you will have the opportunity to review the revised terms before choosing to continue using Streaki. Continued use after notice means you accept the updated terms. If you do not agree, stop using Streaki and delete your account.

19. What changed on September 1, 2026

Streaki gained a large number of features since the previous version, and these terms were rewritten to cover them. New or newly explicit: points are per business and the Pass is a badge that pays nothing; charges you confirm in the app, and how they expire; campaign multipliers; referral bonuses and the ban on self-referral; points expiry on an inactivity clock, with advance warning; negative balances after a correction (all Section 3). New Section 4 covers quotes, bookings, and time slots. New Section 5 covers notifications, including the unbuyable two-per-week cap and the limits on automated messages. Section 6 adds referral, earn-code, staff-PIN and scraping abuse. Section 7 is substantially expanded for businesses: staff and devices, what an owner can see about staff and the duty to tell them, customer notes and the rules for using them, automated messages, fraud alerts as signals rather than verdicts, and each business's own responsibility for its loyalty policy and privacy compliance. New Section 8 states that customers are free, businesses are currently free, and reach is never for sale. Sections 13 and 14 name the new failure modes. Section numbers after 3 have shifted; cross-references were updated throughout.

20. The fine print that holds it together

Severability. If any provision of these terms (outside Section 16, which has its own rule) is found unenforceable, it will be severed and the rest remains in full force.
Entire agreement. These terms and the Privacy Policy are the whole agreement between you and Risen Digital about Streaki, and supersede any prior agreements.
No waiver. If we don't enforce a provision, that is not a waiver of our right to enforce it later.
Assignment. You may not transfer your rights or obligations under these terms. We may assign these terms in connection with a merger, acquisition, or sale of assets, subject to the notice commitments in the Privacy Policy.
No third-party beneficiaries. These terms don't give any other person or business rights against you or us.

21. Contact

Risen Digital LLC Email: support@streaki.app · Legal: legal@streaki.app Website: https://streaki.app

Stop paying to reach the customers you already earned.

Every post. Every follower. In order. Forever.

Every promise here is a line of code, not a marketing line.

One app at the counter. Six jobs it does for you.

Loyalty you set yourself

Knowing your regulars

Runs without you

A counter your staff can run

A direct line to the person

Being found next door

You already have three of these. Here is the hole in each.

Free for businesses at launch. And here is the honest part.

It is free in the code, not in the marketing.

What happens after launch?

30 to 50 shops. One neighbourhood. All at once.

One app, not one app per shop

One QR for the whole neighbourhood

Free forever, ad-free, no data sold

Six fields. That is the whole application.

The privacy stance is not a disclaimer. It is the reason the channel works.

Privacy Policy

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